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Privacy Policy

At CuVera Skincare, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from cuveraskincare.com.au.

By using our website, you agree to the practices outlined below.

Information We Collect

When interacting with our website, we may collect personal information including: name, shipping and billing address, email address, phone number, payment information, IP address and device/browser information. We may also collect non-personal data relating to website usage, analytics, and browsing behaviour.

How We Use Your Information

Your information may be used to: process and dispatch orders, provide customer support, send order updates and tracking information, improve website functionality and user experience, prevent fraudulent or suspicious activity, and send promotional emails or marketing communications where consent has been provided.

Payments & Security

Payments made through our website are securely processed by trusted third-party payment providers. CuVera Skincare does not store full credit card or payment details on our servers. We take reasonable steps to protect your personal information from misuse, unauthorised access, loss, or disclosure.

Cookies & Analytics

Our website may use cookies and similar technologies, including services such as Google Analytics, Meta Pixel, and TikTok Pixel. These tools help us improve website performance, understand customer behaviour, and deliver relevant advertising content. You may disable cookies through your browser settings at any time.

Sharing Your Information

We do not sell or rent your personal information. Your information may be shared with trusted third-party providers where necessary to operate our business, including: payment providers, shipping and fulfilment partners, website hosting services, and marketing and analytics platforms.

Marketing Communications

If you subscribe to our mailing list or opt into marketing, we may send updates, promotional offers, or product announcements. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our communications.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites. CuVera Skincare is not responsible for the privacy practices or content of external websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact

For any questions regarding this Privacy Policy, please contact us at Admin@cuveraskincare.com.au.